Terms & Conditions

**Terms and Conditions of RevitaliTea - Online Loose Tea Store**
These Terms and Conditions govern your use of the RevitaliTea online store for the purchase of loose tea products. By accessing and using our online store, you agree to comply with and be bound by these terms. If you do not agree with these terms, please refrain from using our services. 

**1. Ordering:** 
1.1. **Order Placement:**  By placing an order on our website, you confirm that you are at least 18 years old or have obtained parental or guardian consent to make a purchase. 
1.2. **Product Information:**  We make every effort to provide accurate product descriptions, including ingredients and brewing instructions. However, we are not liable for any inaccuracies, misrepresentations, or adverse reactions due to allergies or sensitivities. 
1.3. **Availability:** All orders are subject to product availability. In the event that an item is unavailable, we will notify you and provide alternative options or a refund. 
1.4. **Payment:** Payment must be made at the time of purchase. We accept various forms of payment, including credit cards, debit cards, and other online payment methods. 
**2. Shipping:** 
2.1. **Shipping Fees:** Shipping fees are calculated based on your location and order size. These fees are clearly displayed during the checkout process. 

2.2. **Delivery Times:**  We make every effort to ship orders promptly. Delivery times may vary depending on your location and the shipping method chosen during checkout. We are not responsible for any delays caused by third-party shipping carriers. 
2.3. **International Orders:**  We ship to select international locations. Customers are responsible for any customs fees, duties, or taxes incurred during shipping. 
**3. Returns and Refunds:** 
Certainly, if your company does not accept returned food products, it's important to include this policy in your Terms and Conditions for clarity. Here's an updated section regarding returns and refunds for your RevitaliTea online store: 
**3. Returns and Refunds:** 
3.1. **Return Policy:** We take pride in the quality of our products. However, please note that due to the nature of food products and hygiene standards, we do not accept returns for food items. If you have concerns or issues with non-food items in your order, please contact our customer support team within 14 days of receiving your order to request a return or refund for those specific items. 
3.2. **Refund Process:**  Refunds for non-food items will be processed in accordance with our Return Policy. Please allow sufficient time for the refund to be processed and reflect in your account. Refunds for food items, if applicable, will be considered on a case-by-case basis and subject to our discretion. 
By placing an order with RevitaliTea, you acknowledge and accept our policy of not accepting returns for food products. If you have any questions or concerns, please contact our customer support team for assistance with your order. 
**4. Privacy and Security:** 
4.1. **Privacy Policy:** We are committed to protecting your privacy. Please review our Privacy Policy to understand how we collect, use, and safeguard your personal information. 
4.2. **Security:** We employ industry-standard security measures to protect your information during transmission and storage. However, please be aware that no online platform is completely immune to security breaches. 
**5. Intellectual Property:** 
5.1. **Copyright:** All content, including text, images, logos, and trademarks, on our website is protected by copyright and intellectual property laws. You may not use or reproduce this content without our express permission. 
**6. Termination:** 
6.1. **Termination:** We reserve the right to terminate or suspend your access to our online store without notice for any violation of these Terms and Conditions or any other illegal or harmful activity. 
**7. Changes to Terms and Conditions:** 
7.1. **Updates:**  We may update these Terms and Conditions from time to time. Any changes will be posted on our website, and it is your responsibility to review them periodically. 
**8. Contact Information:** 
If you have any questions or concerns regarding these Terms and Conditions or any other matter, please contact our customer support team at info@revitaliteaco.com 

By using our online store, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.